Shipping policy
Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates
- Romania: 2–4 business days
- EU (Western Europe — AT, BE, DE, FR, IE, NL, etc.): 5–10 business days
- EU (Central & Eastern Europe — BG, CZ, HU, PL, SK, SI, etc.): 4–8 business days
- EU (Nordics — DK, FI, SE): 6–10 business days
- International: 10–20 business days
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Customs & Duties (EU) As we ship from Romania within the EU, no customs duties apply for orders delivered to other EU member states.
Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at [your email]. We'll investigate and resolve the issue promptly.
Contact For shipping questions, reach us at [your contact email or page].